Kanban, successfully used in the automotive industry since the 1950s, has found its way into IT via 

lean production and agile software development. There, among other things, used as a visualization aid in the context of Scrum and Xtreme programming, it has found itself increasingly used in IT Operations.

Wincor Nixdorf Portavis has piloted its use for handling support ticket/ orders in database management for its North German…

We have just had a huge re-organization in our company just last week!

People have been anxious and anxiety levels have been high all last month - at all levels.

I was part of the PMO team, that looked into a suite of products spread over 3 geographies (and time zones).

We like(d) to believe that we were following Scrum as the methodology to execute and orchestrate this complex Suite Release. But the fact is that we have changed the dates of the release at least 4 times…