This presentation was given at the Lean Software and Systems Conference 2012 (LSSC12).

This session is a hands-on Kanban System Design simulation. Teams will design their own Kanban systems, taking into account work item types, skills available, capacity, etc, execute them for a period of time, then compare and discuss the outcomes.

The scenario is an Operations team which has three types of incoming work: Incidents, Change Requests, and Project Tasks. Points are won or lost based on timely completion of work items. Different specialized skills are required, such as networking, database administration, desktop support, etc.

Game instructions are provided in the attached PDF. Given the short session duration, please read the instructions prior to the session to reduce our startup time.