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Kanban, successfully used in the automotive industry since the 1950s, has found its way into IT via
lean production and agile software development. There, among other things, used as a visualization aid in the context of Scrum and Xtreme programming, it has found itself increasingly used in IT Operations.
Wincor Nixdorf Portavis has piloted its use for handling support ticket/ orders in database management for its North German…Continue